United Airlines

  • Big fat controversy

    Is it wrong for airlines to charge obese passengers more? Broadsheet writers debate United Airlines' new policy.
    By Sarah Hepola April 20, 2009

  • Ask the pilot

    Finally, U.S. airlines are trying to make us more comfortable when we fly -- first class and business, anyway. Can they compete with the world's best?
    By Patrick Smith July 21, 2006

  • Crash and burn

    Deregulation led airlines to shaft their customers -- and then go out of business! But the airlines that emerge from bankruptcy probably won't be any better.
    By Alex Marshall April 16, 2005

  • United's ESOP fable

    Did employee stock ownership drive the airline into bankruptcy?
    By Farhad Manjoo December 12, 2002

  • Ask the pilot

    United isn't the first great airline to fall on hard times. Does anyone still remember Eastern? Or the glory days of Pan Am?
    By Patrick Smith December 10, 2002

  • The air industry's worst nightmare

    Just days ago, national security executives met secretly with airline CEOs to warn them that al-Qaida may be planning to fire shoulder-launched missiles at commercial jets in the U.S. There's virtually no defense.
    By Paul J. Caffera November 22, 2002

  • The 9/11 lawsuits

    A small but growing group of people who lost loved ones in the terror attacks are giving up federal compensation to sue airlines, airport security firms and the FAA.
    By Kenneth Rapoza June 6, 2002

  • Sorry we ruined your vacation

    After a summer of chaos, will United's apologies and free miles be enough to appease customers?
    By Diane Seo August 18, 2000

  • Unfriendly skies

    By Stephen Yafa
    By August 1, 2000

  • Unfriendly skies

    Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners."
    By Stephen Yafa July 28, 2000

  • Out of the Blue

    Lies in the sky: An inside look at United Airlines' abysmal service.
    By Elliott Neal Hester July 28, 2000

  • Scholar ship

    Our travel expert digs up information on cheap flights for students, plus international phone cards and livening up that Florida-New York drive.
    By Donald D. Groff December 9, 1999

  • This week in travel

    Wanderlust's selective guide to travel-related news from across the globe
    By Susanna Stromberg January 22, 1999

  • Online ticketing, Part 2

    Online ticketing, Part 2: Jenn Shreve compares the features and bugs of the four main online travel services.
    By Jenn Shreve February 2, 1998

  • I booked it online

    Is online travel booking really the way of the future? Jenn Shreve assesses the advantages of online travel services.
    By Jenn Shreve January 30, 1998

  • Sexism in the air?

    Are U.S. airlines giving women second-class treatment in first class?
    By Dawn Mackeen December 8, 1997
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