Outsourcing

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  • "We don't support that"

    We're not here to help fix your computer. We just want to get you off the phone. A tech-support slave tells his hellish tale.
    By Kyle Killen February 23, 2004

  • Made in the U.S. of A.?

    It's not the most obvious way to run a successful textile company in Los Angeles: Pay the workers a living wage and give consumers absolutely no choice.
    By Linda Baker February 11, 2004

  • What's labor going to do about offshoring?

    The increasing move of white-collar jobs overseas is inevitable, says one longtime Silicon Valley activist. So the fight for workers' rights has to go global.
    By Katharine Mieszkowski January 27, 2004

  • Poisoning the roots of the techno-boom

    An engineer's perspective: Outsourcing jobs to India doesn't just hurt workers but also threatens the health of the entire American technology sector.
    By Jeff Taylor January 14, 2004

  • No safety net for programmers

    When manufacturing jobs go overseas, laid-off workers are eligible for a host of benefits. But if you're one of the tens of thousands of software producers whose jobs have been outsourced, you're out of luck.
    By Katharine Mieszkowski January 12, 2004

  • The return of the Internet

    In 2003, Howard Dean scored big with the Web, while India took advantage of online communications to grab thousands of white-collar jobs from the West. The Net, it turns out, still matters.
    By Farhad Manjoo and Katharine Mieszkowski December 24, 2003

  • "Moving to India is not a luxury. It is a necessity"

    American workers won't like what venture capitalist Ravi Chiruvolu says about why his tech start-ups are built using Indian workers. But they'd better listen.
    By Katharine Mieszkowski December 17, 2003

  • Want to stop your job from being outsourced? Join a union.

    At least one systems administrator has had enough: It's time to hit the picket line.
    By Joel Keller November 6, 2003

  • Gone in the blink of an eye

    Berkeley researchers declare 14 million U.S. jobs are at risk of being outsourced.
    By Katharine Mieszkowski November 5, 2003

  • How outsourcing will save the world

    The growth of white-collar jobs in developing nations is essential to global peace and prosperity.
    By Brian Behlendorf July 8, 2003

  • White-collar sweatshops

    "Globalization" is becoming a dirty word to U.S. tech workers, increasingly angry and anxious as their jobs disappear overseas, never to return.
    By Katharine Mieszkowski July 2, 2003

  • Outsourcing rejection

    I screened job applicants over the phone for a company I didn't work for. My favorite part: Arrogant middle managers who suddenly began to grovel when they realized I wasn't the receptionist.
    By Ali Davis February 4, 2003
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