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Tuesday, Nov 10, 2009
The world's biggest Internet provider is also the world's biggest media company. As the entertainment industry prosecutes users who share music, will AOL take a stand?
Feb 10, 2003 | One day last summer, a person using Verizon to access the Internet logged on to Kazaa, a popular peer-to-peer music-swapping service, and started downloading MP3s. It was the sort of thing that millions of people do every day; the only difference this time was that an analyst at the Recording Industry Association of America was monitoring the action.
The RIAA's efforts to obtain this single Verizon subscriber's identity has ballooned into a major courtroom battle over the scope of the Digital Millennium Copyright Act, the 1998 law that outlines protections for online content. The litigation has split the ranks of Internet service providers and content companies: ISPs, who say they worry about their subscribers' privacy, have generally sided with Verizon, while copyright holders have supported the RIAA.
But stuck in the middle of this fight is a firm that is both a huge copyright holder as well as a huge Internet company -- in fact, it is the leading company in each industry. This is AOL Time Warner, a neither-fish-nor-fowl hybrid of copyright and consumer interests, a combination that has left the company pretty much speechless on a case that could determine the privacy rights of its more than 30 million subscribers, not to mention the rest of us. While other ISPs are running scared, AOL, the biggest ISP of all, is keeping mum.
In January, after months of legal back-and-forth in the Verizon-RIAA case, U.S. District Judge John Bates ruled in the recording industry's favor, ordering Verizon to hand over the Kazaa user's name and address. Internet service providers, privacy advocates, and people critical of the growing influence of copyright owners were devastated by the Bates opinion. The ISPs are worried that they'll be flooded with requests for their subscribers' information, and that they'll have no way to determine the accuracy of these claims.
"You could simply walk into a courthouse, sign a form, and send us a subpoena," says Les Seagraves, the chief privacy officer of EarthLink. "We would have to turn over the name and address of that user. And of course that could get abused -- and there's really nothing we could do about it. The volume of these things would increase, and we'd find ourselves in the subpoena-compliance business, not the Internet business."
Verizon plans to appeal the ruling, and dozens of ISPs have supported its position. But AOL Time Warner has said nothing about the case. The company's online unit has declined to explain what it thinks of the legality of the type of DMCA subpoenas the RIAA seeks, or whether, like other ISPs, it fears being inundated with requests for its users' private info.
Ordinarily, AOL's silence might not mean much. Giant corporations tend not to comment on ongoing litigation, and MSN, the huge ISP owned by Microsoft, has also refused to say anything. But AOL's silence is conspicuous given its unique position as a troubled sister-company to the world's largest media firm. Its silence may also have important practical effects. "They're the biggest ISP, and if they said, 'Wait a minute, we think there's a problem here,' that would be taken very seriously by the courts," says Cindy Cohn, the legal director of the Electronic Frontier Foundation. "I think there's no question that would be a tremendous voice."
But will that voice speak out -- or will it be muffled by the media interests that now appear to control AOL Time Warner's future? It's not really an exaggeration to suggest that the privacy of your actions on the Internet could depend on what this single company does next.
