When the crying subsided, bulletin board contributors offered each other a profusion of papal blessings ("may God bless each & every one of you," "may the Lord cause His Countenance to shine upon you") and engaged in one of the most complex and disingenuous acts of mourning seen in the aftermath of the World Trade Center tragedy: They posted condolences to the victims' families, electronic sympathy cards in which they told the orphaned children of firemen that "I just wanted you all to know I cared" and wrote poetry to the bereaved husbands and wives and despairing mothers and fathers:
"We care that you are lonely and blue,
So we are sending this hug especially for you."
One unnerving thing is missing from this soothing murmur of comforting words: the people being comforted. It is doubtful that the survivors of the tragedy spent the hours after Sept. 11 poring over the thousands if not millions of notes that appeared on the Web and one must therefore conclude that we posted them for our own benefit, that we were both the senders and receivers of these love letters, and that we took turns playing for each other an audience of devastated widows and orphans. We were acting as aesthetes of grief, competing to see who could utter the windiest sighs, who could beat their breasts and gnash their teeth most piteously. Kitsch was created as the ante was steadily upped and the emotional pornography of an exhibitionistic culture reached its climax, its money shot. Just as Puritans once vied with each other in demonstrations of their piety, so we competed to prove who could feel the most, who could "express" the most intensely, showing off a new type of secular piety as unctuous as the zealotry of 17th century religious purists.
The Internet samizdat offered not only a talent contest for the self-appointed pallbearers of the tragedy but an art gallery in which grass-roots designers displayed their click-and-drag doodles and daubs. The images in this electronic museum are based on what might be called the aesthetic of jumble, the haphazard look that results when preexisting images available in such computer programs as Clip Art are carelessly juxtaposed or even rendered transparent and placed on top of each other, forming an arty if often illegible mess. With a click of the mouse, files can be copied and pasted so that the same American eagle can be endlessly recycled and combined in countless permutations with the same angel, the same candle, the same red-white-and-blue ribbon, and the same dove carrying the same olive branch. The deadening unoriginality of Internet kitsch is largely the result of the computer's capacity to clone pictures and photographs, thereby minimizing the user's need to invent his own graphics and reducing his role to that of a collector, the rag picker of the World Wide Web who scavenges through various databases in order to assemble a collage of ready-made imagery.
The aesthetic of jumble and the prefab look that it creates become a metaphor of the intellectual vacuity of the Internet samizdat where opinions are replicated and then pasted in like Clip Art, the same denunciations of the terrorists' "evil" appearing cheek-by-jowl with the same panegyrics of the firemen's selfless heroism, the same expression of American indomitability with the same torrential spate of tears. As an experiment in democracy, the Internet has failed, for while it is true that the voiceless may have found their voices in a forum in which it is always open-mike and people are free to say virtually anything they'd like, in fact they do little more than repeat the clichis of their leaders, mouthing slogans that are the literary equivalent of the graphics created in the wake of the attacks. The photo-ops of President Bush and the inflammatory symbol-mongering that has dominated the discussion of the attack become the editorial Clip Art of the bulletin boards, the source of the generic patriotism and jingoistic hawkishness that the contributors right-click and copy, presenting them to the public as revelations. Much is made of the radical potential of the Web, which has restored to common people the means of being heard above the deafening corporate voices of the media, but when we really listen to these quieter, uncensored voices, what we hear is smiley faces and little red cabooses, Santa Clauses and carved pumpkins. The Internet is the grave of free speech, a monument to our lack of thought and autonomy. Freedom to speak amounts to freedom to repeat, to select a pictograph from an archive of icons, here a whimper of stereotyped anguish, there a defiant cry of militaristic fury.